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CMRA Compliance Fact Sheet

Essential guidance for Coworking & Virtual Office Operators

Stay compliant with USPS CMRA regulations while automating your mail forwarding operations. MailboxHero Pro handles all compliance requirements automatically.

100% Automated Compliance

📬 What Is a CMRA?

According to USPS DMM 508.1.8, a Commercial Mail Receiving Agency (CMRA) is:

"A private business that accepts mail from the Postal Service for private individuals or other private businesses and provides mail services."

This includes:

  • Coworking spaces
  • Virtual offices
  • Mail forwarding services
  • Any business that receives mail on behalf of clients

✅ Is Your Business a CMRA?

If you answer YES to any of these questions, you are operating as a CMRA:

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Critical Legal Warning

Operating as a CMRA without proper compliance exposes your business to federal postal violations and potential criminal charges.

🚨 Non-Compliance Risks

Operating without proper CMRA compliance exposes your business to:

⚠️ Federal postal violations - Criminal charges under mail fraud statutes
💰 Heavy financial penalties - Fines up to $250,000 per violation
🏢 Business shutdown - USPS can revoke your mail receiving privileges
⚖️ Legal liability - Personal responsibility for business owners/operators
📉 Reputation damage - Loss of client trust and business relationships

🛡️ Why MailboxHero Pro?

MailboxHero Pro automates 100% of CMRA compliance requirements:

✅ Automated ID Verification - AI-powered government ID scanning and validation
✅ Digital PS 1583 Forms - Auto-generated, pre-filled compliance forms
✅ Live Video Witnessing - USPS-compliant remote signature capture
✅ Automatic Record Keeping - 2-year compliance archive with instant retrieval
✅ Audit-Ready Reports - Instant compliance reporting for USPS and legal requests

💡 Turn compliance from a liability into a competitive advantage

🧾 How to Get Started

1

Register at mailboxhero.chainmail.global/pro

Set up your business account and configure your CMRA compliance settings

2

Add clients — we handle ID + signature capture

Invite clients to complete verification. Our system handles all compliance requirements automatically

3

Stay fully compliant, fully automated

Focus on growing your business while we maintain 100% CMRA compliance

🚀 Launch MailboxHero Pro

🌟 Success Stories

RC

Robert Chen

CEO, Pacific Mail Centers (15 locations)

"MailboxHero Pro eliminated 6 hours of daily compliance work across all our locations. We're saving $12,000/month and our compliance rate went from 94% to 99.9%. The ROI was immediate."

✅ $12K/month saved ✅ 99.9% compliance ✅ 6 hours daily saved
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Maria Rodriguez

Operations Director, Southwest Postal

"The automated Form 1583 processing is incredible. What used to take 15 minutes per customer now happens instantly. We process 247 forms daily without any manual work."

✅ 247 daily forms ✅ 100% automated ✅ Zero errors
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David Thompson

Founder, Metro Mail Services

"The CRD integration saved us from three potential compliance violations. The proactive monitoring gives us complete peace of mind and turned compliance into our competitive advantage."

✅ 3 violations prevented ✅ Proactive monitoring ✅ Competitive edge
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Sarah Liu

Owner, CoWork Seattle (8 locations)

"We went from constant stress about 9-month windows to complete automation. MailboxHero Pro handles everything - we just focus on growing our business."

✅ Zero 9-month stress ✅ 100% automation ✅ Focus on growth

Join 500+ Successful CMRAs

These operators eliminated compliance stress and saved thousands monthly with MailboxHero Pro

500+
CMRAs Protected
99.9%
Compliance Rate
$4.8M
Monthly Savings
24/7
Monitoring

✉️ Get Started Today

Questions about CMRA compliance or ready to automate with MailboxHero Pro?

📧 Email Questions